CLEVELAND -- For the first time since becoming CEO of the Cleveland Clinic, Dr. Tomislav Mihaljevic is giving his “State of the Clinic” address.
WKYC's Monica Robins was there tweeting live updates. You can also watch the full address in the player below:
He began with a video that showcased some of Cleveland Clinic's most significant accomplishments before acknowledging the work of former CEO Dr. Toby Cosgrove.
"We are One Cleveland Clinic across the globe," he said. "A powerful team of 57,000 caregivers, ‘leaning in’ to every task. It’s the aspiration to do better. We are united in our commitment. We are defined by our ability to provide exceptional care in an exceptional way. As an integrated healthcare system, we will deliver uniform and safest care to every patient, every day at every Cleveland Clinic location – regardless of geography."
His presentation revealed new initiatives for 2018, including efforts to improve patient safety and reduce caregiver burnout:
- Patient safety: "We will continue to strengthen our culture of safety and to become an ultra-high reliability organization. We will set bold goals. Hospital-acquired infections and serious safety events should never happen – we will bring those to zero. And we will become the safest place in healthcare, anywhere."
- Office of caregiver experience: "We are here for patients first. But we can’t succeed unless we take care of ourselves. As CEO, I see my job as taking care of the people who take care of the patients. … Our caregivers provide outstanding care under demanding conditions. There is a potential for stress and burnout. We can’t let this happen."
In 2021 – Cleveland Clinic’s centennial – a 200-bed hospital will open in London, marking “a remarkable journey: From a four-story outpatient clinic on Euclid Avenue to the backyard of Buckingham Palace.”
Dr. Mihaljevic has been CEO since Jan. 1.
Here is his bio information courtesy of the Cleveland Clinic:
Dr. Mihaljevic, 53, joined Cleveland Clinic in 2004 as a cardiothoracic surgeon specializing in minimally invasive and robotically assisted cardiac surgeries. Since 2015, Dr. Mihaljevic has served as CEO of Cleveland Clinic Abu Dhabi, overseeing the hospital’s strategy and operations as the first US multispecialty hospital to be replicated outside of North America, including directly managing the hospital’s Patient Experience and Strategy & Business Development programs.
“Dr. Mihaljevic brings a depth of experience, first as an innovative, world-class surgeon and more recently as a hospital executive focused on healthcare quality and safety, patient experience and business strategy,” said Robert E. Rich Jr., chair of Cleveland Clinic’s Board of Directors. “By nearly every measure – quality, accessibility, finances, innovation, reputation – Cleveland Clinic has made unprecedented strides since Dr. Cosgrove became CEO and president in 2004. Following in his footsteps would be challenging for anybody, but Dr. Mihaljevic has the background, skills and vision to move Cleveland Clinic forward to even greater heights.”
Cleveland Clinic’s Board of Governors and Board of Directors unanimously selected Dr. Mihaljevic based on the unanimous recommendation of a nomination committee chaired by Mr. Rich that conducted an extensive review of potential successors. Drs. Cosgrove and Mihaljevic will work on a transition process together through the end of the year. As of Jan. 1, 2018, Dr. Mihaljevic will assume the full duties of president and CEO, while Dr. Cosgrove will move to an advisory role to be determined by the Board of Directors and Dr. Mihaljevic.
“While I may be stepping aside as president and CEO, I will not be leaving Cleveland Clinic behind,” Dr. Cosgrove said. “No place else functions quite like Cleveland Clinic, with its physician-driven, patient-centered ethos that encourages clinical excellence, medical education, research and innovation. I look forward to working with Dr. Mihaljevic in any way that I can to further the Cleveland Clinic mission.”
Over Dr. Cosgrove’s 13-year tenure, Cleveland Clinic expanded locally, nationally, and internationally, positioning the institution for a strong future as its revenues have grown from $3.7 billion in 2004 to $8.5 billion in 2016 with locations in Ohio, Florida, Nevada, Canada, Abu Dhabi, and, opening in 2020, London. Cleveland Clinic has grown to become Ohio’s largest employer with over 50,000 caregivers, while continually improving its reputation as a global leader in clinical outcomes, patient experience, innovation and wellness, ranking No. 2 in the nation this year by U.S. News & World Report, as well as No. 1 in cardiology and heart surgery for 23 consecutive years.
“Though healthcare is in the midst of a major transformation, Cleveland Clinic is very well positioned for the future,” Dr. Mihaljevic said. “Our ongoing success will hinge on our ability to maintain high-quality outcomes, while reducing healthcare costs, encouraging innovation, and improving access and affordability for patients.”
A native of Croatia and a naturalized American citizen, Dr. Mihaljevic earned his medical degree from the University of Zagreb, before moving to the United States in 1995 to join Brigham and Women’s Hospital in Boston. He moved to Cleveland Clinic in 2004 as a cardiothoracic surgeon specializing in minimally invasive and robotically assisted cardiac surgeries – particularly robotic mitral valve repair – complex valve operations and reoperations, heart failure surgery, and heart transplantation. He helped to build Cleveland Clinic into the world’s largest robotic practice.
Dr. Mihaljevic has been on the editorial review board for prestigious medical journals. He is the author or co-author of more than 145 articles in medical and peer-reviewed scientific journals, and is the author of a numerous textbook chapters on robotic and minimally invasive mitral valve surgery, and heart valve disease. In 2005, Dr. Mihaljevic received a patent for a novel cardioscopy system for minimally invasive cardiac surgery. He earned the Cleveland Clinic Innovation Award in both 2006 and 2007.
As CEO of Cleveland Clinic Abu Dhabi since September 2015, Dr. Mihaljevic has led an organization of more than 5,000 caregivers – delivering Cleveland Clinic-quality care to Abu Dhabi; providing alternatives to traveling abroad for complex and critical care requirements; and developing the next generation of Emirati leaders. The 364-bed hospital has five clinical floors, three diagnostic and treatment levels, and 13 floors of critical and acute inpatient units.